Job Overview:

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. This role requires strong communication skills, attention to detail, and a customer-centric approach.

Duties:

- Handle incoming customer inquiries via phone, email, and in person

- Provide accurate information about our products and services

- Assist customers with order placement

Experience:

- Previous experience in customer service or a related field

- Strong communication skills with the ability to effectively communicate with customers

- Excellent phone etiquette and multitasking abilities

- Ability to analyze customer needs and provide suitable solutions

Benefits:

- Competitive salary

- Opportunities for career growth and development

- Positive work environment with a supportive team

Requirements:

- High school diploma or equivalent; college degree preferred

- Proven experience in a customer service role

- Proficiency in Microsoft Office applications, and Printers Plan or other print estimating applications

If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for the Customer Service Representative position. Join our team and help us provide outstanding support to our valued customers.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 36 – 42 per week

Benefits:

• • Flexible schedule
  • On-the-job training
  • Paid time off

Experience level:

• • 3 years

Shift:

• • Day shift
  • No nights

Weekly day range:

• • Monday to Friday
  • No weekends

Work setting:

• • In-person
  • Office

Education:

• • High school or equivalent (Required)

Experience:

• • Commercial Print Production: 3 years (Preferred)

Ability to Commute:

• • Alsip, IL 60803 (Required)

Work Location: In person